Unless you are a very experienced user, you will need to use a test preparation course to prepare to complete the test correctly and within the time allowed. The Microsoft Office Specialist 2003 Course series is designed to prepare you with a strong knowledge of all exam topics, and with some additional review and practice on your own. You should feel confident in your ability to pass the appropriate exam.
Then call the testing center directly to schedule your test. The amount of advance notice you should provide will vary for different testing centers, and it typically depends on the number of computers available at the testing center, the number of other testers who have already been scheduled for the day on which you want to take the test, and the number of times per week that the testing center offers MOS testing. In general, you should call to schedule your test at least two weeks prior to the date on which you want to take the test.
When you arrive at the testing center, you might be asked for proof of identity. A driver’s license or passport is an acceptable form of identification. If you do not have either of these items of documentation, call your testing center and ask what alternative forms of identification will be accepted.
You have 45 to 60 minutes to complete all questions, depending on the test that you are taking. The testing software assesses your results as soon as you complete the test, and the test administrator can print the results of the test so that you will have a record of any tasks that you performed incorrectly. A passing grade is 75 percent or higher. If you pass, you will receive a certificate in the mail within two to four weeks.
If you do not pass, you can use the assessment printout as a guide to practice the items that you missed. There is no limit to the number of times that you can retake a test; however, you must pay the fee each time that you take the test. When you retake the test, expect to see some of the same test items on the subsequent test; the test software randomly generates the test items from a master test bank before you begin the test. Also expect to see several questions that did not appear on the previous test.
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Note: Microsoft Office Specialist 2003 Series exams are proctored exams and must be taken at a CertiTrain Sarl Center (Microsoft Certified Exam Provider).